The brakes had went out on my car, and I did not have time to make the repair myself due to my job. Called AutoMasters on a Thursday night and they were able to give me an appointment for the very next morning. They completed the repair, which consisted of new brake pads, new rotors, one new brake caliper and an oil and oil filter change. All of this they were able to complete by the end of business the same day. They also called and informed me of exactly what needed done before proceeding with any repairs. That was definitely appreciated. Edit: Two weeks later, my vehicle suffered sudden engine failure, which, I in no way attribute to Automasters. A friend of mine who owns a Towing and Recovery company towed the vehicle to Automasters. He and I unloaded my vehicle and pushed it into a parking spot that we were unaware it should not be parked in. An older gentleman, either the owner or one of the owners, came up to us and was immediately EXTREMELY rude over where we parked my car. He talked down to us, and treated us as though we were dirt under his feet. Apparently where we had put the car would hinder parking for the breakfast house next door that his wife owned. The two businesses share a parking lot with no signs or markings directing customers where to park. His wife was there for this exchange, but herself was very polite, even trying to offer to help push the car. We of course thanked her and said we could manage. My immediate thoughts in regards to the gentleman's rudeness and unprofessionalism were that here I was, potentially getting ready to spend thousands of dollars on a repair, only to be treated like garbage. The diagnosis ended up being that my car needed a new engine which they began to look for while I tried to decide if I was going to go ahead with the expense of the repair. I decided against it, and went to collect my vehicle, and discovered that when they had removed it from their shop, that they had left a window down for some reason and it had of course rained more than once. They also took parts that they had removed from the engine (valve covers, cam shafts etc) and laid them directly on both front floorboards, staining the carpet with engine oil in the process. Just because I was not having them complete the repair didn't necessarily mean I did not intend on having the repair done. The final and worst problem....... with the window down it did not really matter too much that the doors were not locked. Either way there was absolutely no deterrent for the thieves that didn't even have to break into my vehicle to steal everything of value that was in it. GPS system, stereo system, DVD system, speakers, floor jack, every single tool in the vehicle used in the event of a breakdown, even my children's booster seats. I did not return to Automasters to complain because I was afraid I would stoop to the level of unprofessionalism displayed by the owner. I was also advised I most likely had no recourse anyway and that they would deny any wrongdoing. The only problem I am still left with is I have yet to be able to figure out who is worse, the pathetic cowardly thieves or their enabler, Automasters. I rank five stars for the initial repair, 0 stars for everything thereafter.

They went out of their way to get me back on the road as soon as possible. Nothing but good things to say about them.

Their service and knowledge A+. They are always there to help with every issue from little to big. They can fix it.

I've always been very pleased with their friendly and efficient service...today they went above and beyond and I want everyone to know... you will not be disappointed!! Trust me when I say you can trust them with your vehicle (and your wallet)!

Friendly Fast and Fair

Fixed my car for 170, when other places were asking 500 or 600. Very knowledgeable, friendly, and FAST!

Trustworthy

My car needed repaired and I called the people at Automasters and they told me to drop it off and they would get it fixed the same day. Very pleased with Automasters

Awesome staff, great mechanics!

Great service!They answered all my questions and offered suggestions and/or solutions..great guys!

Great service, very honest, fair prices!

Friendly, knowledgable staff. Very good with custom cars and hot rods as well. Very satisfied.

All around great service. Someone is always available to answer questions or concerns. Friendly staff with lots of knowledge for any job. They are going that extra mile so your vehicle goes for many more miles!!!

Always great service, and popcorn.

This is the service I have come to expect each visit. I have never been disappointed. I have always received courteous, excellent service at Auto Masters.

I've taken my vehicles to Automasters for years. They are fair and go above and beyond for you. Nobody in town compares!

They are a great place, the employees are awesome. We were on our way to Albany Ga. From my Mom's funeral when our truck had a water pump blow out. We went to the garage and they found other issues. They helped us out so much. I wish I lived locally I would use them all the time. They DIDN'T take advantage of the problem like so many garages do. They made this mishap as pleasent as it could be I would recommend them to everyone around or having problems traveling thru the area.

These guys are the best and they really know their stuff!!! I was really happy with the work they did to my 2005 Chevy Tahoe.

Always take my vehicles to Automasters! Trustworthy business and always willing to do what is best for the customer. Thanks guys!!!

I have been taking my vehicles to Automasters Automotive for over 10 years and they always treat me right. Friendly and knowledgible staff that will explain the problem and offer advice and options for the repairs needed/requested. I recommend to everyone to take their vehicles here. Keep up the good work guys.

I believe that their service is very good, as they fixed the problem by replacing a small inexpensive part in my automobile. I have been using Automasters exclusively for several years, and have found their service and price to be consistently pretty reasonable. This time I dropped my vehicle off on Sunday night and put my keys in the drop box, however since I was not on their appointment schedule for Monday, I could not retrieve my repaired car until Tuesday afternoon. I will continue to take my automobile to Automasters, and refer them to everyone I know! The only negative was that the price for this part that they replaced seemed to be a bit overpriced from the research I had done before dropping my car off there for service?

Always receive great service with a smile!!

Have had wonderful service and reasonable prices. Great team work and great warentees. Fast on getting parts.

I am a long time customer and haven't found any place else that gives me suchj excellent service. They make you feel at home and assured they are doing their best for you and your vehicle. Fair prices and always going the extra mile. Thanks again guys!

I AM VERY HAPPY WITH THE WORK YOU DID ON MY IMPALA. IT DRIVES GREAT NOW.

Josh is great to work with if it wasn't for him showing me my bad parts in my truck and selling his guaranty he knows what he's talking about. I now bring both my vehicles to them they know what they are talking about not to screw you over. Thank you all!

Great staff, friendly, professional, and fast. Very reason prices.

Once again when we had a problem we called Automasters and received excellent service. They were quick, very helpful, and affordable. Will continue to use them for all of our automotive requirements.

We have been using Automasters for several years and have found their service and price to be consistently great and fair. Josh and Chris are excellent to work with and they have worked with us on various issues related to our four cars. We are satisfied with Automasters.

I use Automasters exclusively, knowing any job will be done correctly and fairly priced! I travel almost 40 miles to their shop because I know it will be done right and reasonably. I have used them for 15+ yrs.

Great Service!!!

Dropped the car off on Tuesday night with a major oil leak. They called me right away Wednesday morning, parts were ordered and car was ready by Thursday at noon. Very satisfied with the entire shop. They get all of my repair work.

The guys at automasters are always friendly and quick. They do a great job and I completely trust them with any problems my vehicle would have. I've used them for over 15 years

great service. Explained issues in terms that I understood and gave solutions to fix them. I felt no pressure.

Most trusted, reasonably priced and friendly service around!!

I have trusted my cars to Automasters in Kendallville for the past 15 years. I have been extremely pleased with the quality of the work, the price and the information they provide

We have been using Automasters for several years and have found them to be courteous, friendly, and fair. We recommend them to others

Our old truck got put back in shape with an oil change, tire rotation, exhaust and wiring repairs. Runs good now!

Our 2001 Pontiac Aztek needed an exhaust system. I took it to Automasters. They said they could do it, but would have to order parts. I left the car there and they gave me a ride home. When they called with the estimate, it was very reasonable compared with another local business. The parts arrived and the labor was completed within about 4 working days. Our final bill was right on the estimated cost. The car sounds great now! And we will definitely use Automasters again!

Great people to work with that give honest quotes and advice. Superior service both on my vehicle and transporting my vehicle for repairs. Customer service is outstanding!

the work was done to my satisfaction at a fair price..and the popcorn was GOOD! thanks Ron...:)

You guys are great!! Also do the right work for us that we request!!

As always, professional, prompt and trust worthy.

Water pump needed to be replaced. Did a great job and I had my car back quickly. Everyone that I spoke with was courteous and friendly.

Everyone was so helpful! I'd left the wrong key for my vehicle. They arranged to get the correct one so I could have my service completed. I've hade my vehicles serviced with this team for as long as I can remember. I don't plan to go anywhere else.

as usual. I appreciate everything you do!

Love the service I receive everytime! Friendly and timely. Willing to answer questions and help me (a girl who knows nothing about cars) understand.

We've done business with Automasters Automotive for over 10 years and have always found them to be skilled professionals in diagnosing and repairing the problems that we've had with our vehicles. The owner, Ron Wallen, his son Josh and their staff have made it a pleasure to do business with them. We appreciate the fact that they take the time to explain the repair work that needs to be done, and the costs involved before they proceed with the work. All in all, that's a perfect formula for growing a business and keeping happy customers!

Once again Josh and his crew have done a great job repairing one of our vehicles. Great service and very easy to work with. Even helped us out on cost getting us a rebate, this was after them being over $700 cheaper than the local Ford dealer. Thanks again!

Oil change

Good service as well as just price as I have come to expect from Automasters for the work I don't have the time or inclination to do myself.

Excellent service. Diagnosed and fixed the issue and now my truck is running better than ever. Thank you Automasters!

Always great service, we take our vehicles no where else.

Always an excellent experience to deal with these people!!!

Great experience, always very helpful, knowledgeable, and professional.

I believe I get quality service with quality parts at a reasonable price.

Always a pleasure to deal with Automasters and their friendly knowledgeable staff. They were very helpful with a recent purchase of new tires ~ giving plenty of options and explanations. Great Service as usual.

I had several bouts of car issues, all of which the helpful and knowledgeable staff were able to get my vehicle up and running.

This is the service I have come to expect each visit. I have never been disappointed.

Josh is always pleasant and willing to get you in as soon as possible when services are needed. Automasters has worked on both of my cars and I will always return to them when needed. They are trustworthy and reasonably priced.

As ALWAYS the service was excellent! My car was finished well ahead of schedule.

We have always received courteous, fair and cexcellent service at Automasters.

My car was fixed quickly, and I even got the estimate emailed to me before it was finished. Thanks!!

Awesome as always! Wouldn't go anywhere else. They have been taking care of my "girl" for years....

As always, it was a very good experience dealing with the people at Automasters!!!!

Automasters always provides quality service and have earned my trust!

As always Josh and Ron do everything within their means to make sure I leave a satisfied customer. And they do this without emptying my wallet. I highly recommend Automasters Automotive!

So grateful that I can take my vehicle to be serviced by people I can trust...to not overcharge, to recommend ONLY those services needed and keep me on the recommended maintenance plan. That is why I am driving an 11 yr old van with over 200,000 miles with confidence!!!

great service!

All my experiences there have been pretty good :-) I got my car back in a timely manner and I didn't break the bank. Thanks!

Great job! Appreciate your thoughts, suggestions, and observations of emerging work.

I have been taking my vehicles to Automasters for years. I always get timely professional service. I recommend them highly for all your service needs. They are fair and honest.

Service was great!! They did a fantastic job taking care of my 2005 Chevy Tahoe. I will gladly recommend AutoMasters to every body!!! for Sure!!

Ron Wallen and crew are the BEST in NE Indiana! We choose to drive to Kendallville from Warsaw because Ron is honest, fair, and above reproach. We drop our car off and tell Ron to do whatever it needs.

Great service.

Honest guys. Quick appointment. Reasonably priced. Was referred here by a friend and I'm glad I was!

My experience with you has always been great and always appreciated the helpfulness of the crew. This is the first place I recommend to family and friends. Thank you for taking care of us.

Work was performed quickly! All questions were answered and a comprehensive printout of all the work performed on my car was given! Automasters is an outstanding place to go for ALL vehicle problems. I recommend them highly!

Always excellent and great to work with. Right on schedule.

Best place to have any work done on your vehicle. Very helpful and customer friendly.

Work done on time. Very pleased with result

It was all very good in the end!

extra effort to complete job.

Great service and wonderful owners and employees! :)

Excellent service.

Work was done as requested and on time.

Awesome service and Awesome employees!!

always excellent service at a great price

I have always been completely satisfied with my service done At Automasters. I never think of going anywhere else and recommend to anyone who asks or needs service done for themselves. The guys are friendly courteous professional and go out of their way to accommodate our needs and time frame.

Their service was fast, friendly and informative! I would definitely return to have other work done!!

Work was completed on time and on estimate.

We trust you to take care of our cars/family. Never worry about being taken advantage, misled, or overcharged. Dependable service.

We absolutely trust you guys and wouldn't go anywhere else!

Ron Wallen and his employees are the best around. Ron stands behind his service.

Excellent service! Great Price! I am a happy customer! Great people to do business.

Awesome job on my car....and that service writer... What a hunk! Makes the wait well worth my time! Keep up the good work guys... I would recommend your shop to anyone!!

Josh needs to learn how to repair a

Have told others about the good service. No place better to have a car service done. You can use my name any time.

It was excellent service like always!